Gourmet and Company - Johnson City, Tennessee

Cam King

Such a wonderful experience! This place has been around for years, with good reason. The service was great, food was delicious...the mountcastle croissant with truffle fries was incredibly delicious and the desserts were amazing, especially the peach creme brulee with blueberry whipped cream and pistachio brittle. The bananas foster was a close second. I can't wait to go back!

Julie Vogel

This was our first visit to Gourmet and Company. We made a reservation and our table was ready when we arrived. The personnel were very friendly and helpful. Our waiter was wonderful! The food was delicious. Even reading the menu was impressive! The chef has a way with putting wonderful flavors together! We have nothing but good things to say about our meal and our experience!

A M

UPDATE: First time coming for dinner since moving here 3 yrs ago. It was absolutely delicious. We enjoyed everything about it. I highly suggest coming here to eat if you want some good quality food and atmosphere.

New to the area and checking out spots to eat for lunch. Stopped in here cause I liked their menu for fresh and local ingredients. I got a southwestern salad and truffle fries. MORE than enough for one person as seen in the photo. Lindsay was my server and she did a terrific job. I highly recommend this location to support local businesses and good eats!

Carla Castro

My maid of honor had chosen this spot as one of our dinners for my bachelorette. She has been here twice, and only had good things to say as well as good experiences. We were a group of 7 girls. The reservation was for 5:30pm. One of our girls is a mom, and was running late due to last minute changes in child care. After 10 minutes, we call her to make sure she is okay, and she tells us she will be there in 5 minutes. At 5:45-5:50pm, who we assume is the manager comes over to our table and asks if our last person is still coming. We say she is 5 minutes away, to which he says our reservation was at 5:00pm, and we have been waiting for our friend this whole time (the specials were not going to be told to us until everyone was there) and they were expecting other parties to come in at 6:00pm. Important to note, we had been ordering drinks and appetizers during this time. It is not as if we were sitting there with just waters. We were baffled by the rudeness of basically being rushed and made to feel unwelcome because ONE person was 20 minutes late. If the reservation has a time limit, this needs to be told to the guests. OR we shouldn’t have been sat until our whole party was there. He did not even ask to see the confirmation of the reservation, which clearly says 5:30pm, to assure that he was not mistaken, as someone with proper customer service skills would do. Our original reservation was 5:00pm, but it had been changed, which is proven by the messages attached.

Our friend arrives 2 minutes after this interaction, and we enjoy the rest of our dinner to try and salvage my bachelorette dinner.

After the dinner, we pay individually for our bills, and to our surprise, the tip is written on the merchant copy with a 20% tip.

I get it, we are all 20 something year old girls eating at a fancy restaurant and they ASSUME we are not going to tip. Little do they know, almost all of us have worked or work in the food and beverage industry. I myself have 5 years in this field. I KNOW writing in the tip on the merchant copy is illegal. Because we were all in shock, we signed the merchant copy, which does make it look legal. Now, their policy could be that groups with 6 people or more, gratuity is automatic. But this should be notified to guests once again, and PRINTED on the check. NOT written in. Several of us were shocked because we were planning on tipping the waiter $20 (which was 25-30% tip according to our bill) in cash due to his manager being rude, not him. But we are not sure who wrote in the tip, so we left the 20% on the card.

This is an EXTREMELY disappointing experience, especially this being a fine dining restaurant. I get ONE bachelorette party in my life, and this place has tarnished my memory of it. I am fully aware that some people have a bad day, and that may be why the manager was so incredibly distasteful and rude, but in this industry, you leave your attitude at the door. Food is great, but the environment is not.

Tiffany Hibbitts

I had two reservations for parties of 4 and called to get them combined or seated together. The hostess was extremely nice and placed me on hold to try to accommodate. Another lady came back to the phone and rudely informed me that parties of 8 cannot be made and online and they couldn’t accommodate this request. I said ok thanks and hung up the phone. I then received cancellations on my reservations from the restaurant. I never said to cancel them.

K

The fries here are excellent - soooo good. Great cookies, great tea, great steak. Was pretty disappointed with my lunch entree I ordered though, will probably try something different in the future. I ordered a sandwich and was really disappointed for what I paid. It was two chunky pieces of bread, very dry with vegetables thrown in the box. The sandwich was not even sliced - It really wasn’t edible.

SELENA NICKLES

I been to Gourmet & Company 3 times this past year. I always had a great experience therefore, I wanted to show my friends the experience I have received however, it was the complete opposite. I placed a reservation on October 2, 2024 for 9 people @5pm but unfortunately due to the recent hurricane some of my friends should not travel. I called October 9, 2024 and updated my reservation for 7 people @5:30pm. I have the booking confirmation on hand. One of my friends was in the parking lot waiting for her mother to pick up her child so she could enjoy with us. The man who checked us in came up to us and still asked if the last of our party is coming and I let him know that she is waiting for her mother to pick up her child in the car. He said, “ your party was @5 and we need to get started so the next party can have your table.” During that time, we were “enjoying” drinks and starters. My friend made it in less than 5 minutes and she already knew what she was going to have. I have never experienced such unprofessional behavior and conduct in a restaurant. Some of my friends have experience in restaurant business and they were utterly shocked how rude and disrespectful that staff member was. The entire time sitting there waiting for our food we could not believe that situation happened. The food was amazing and our waiter was so nice however who ever manages up front needs to educate themselves a bit more instead of being so ignorant. Juniper would never make me this uncomfortable.

Rhonda Webster

We treated our parents to an Anniversary dinner tonight. This was so wonderful!

I called for reservations, preordered everything for them with wonderful assistance in selecting the perfect combination for them. They even accepted delivery of flowers and had them on the table for their arrival.

My parents were treated so well by all and they raved about the food and service.

Thank you for all your help!

I highly recommended Gourmet and Company